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HP HP5-B04D Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solutions and Services | 10% | - Basic Service Offerings - Supplies and Accessories |
| Topic 2: HP Printing Portfolio Overview | 35% | - Print Security and Management Tools - HP LaserJet and PageWide Technology - OfficeJet and InkJet Solutions |
| Topic 3: HP Personal Systems Hardware | 35% | - Workstations and Thin Clients - Commercial Notebooks and Desktops - Mobility and Connectivity Features |
| Topic 4: Selling and Value Proposition | 20% | - Customer Needs Assessment - Competitive Differentiation |
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
Which product would you recommend to a customer who needs a dedicated device connected to their PC to scan approximately 1,500 documents per day?
- A. HP LaserJet Enterprise Flow MFP M525
- B. HP LaserJet Enterprise Flow Color MFP 575
- C. HP Digital Sender Flow 8500 Document Capture Workstation
- D. HP Scanjet Enterprise Flow 5000 s2 Sheet Feed Scanner
Correct Answer: D 🗳️
Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).
What is the security risk associated with printing from a mobile device away from the office?
- A. Imaging and printing devices may store files on internal drives or hard disks.
- B. Employees may expose company data sent over unsecured networks or leave printouts uncollected.
- C. Malicious users could change imaging and printing device settings from an unsecured control panel.
- D. Malicious users could disable a printing device from an unsecured control panel.
Correct Answer: B 🗳️
How does HP's new toner formula help protect the environment?
- A. reduced paper absorption
- B. reduced energy consumption during printing
- C. by allowing higher firing speeds
- D. by facilitating the disposal of cartridges
Correct Answer: C 🗳️
Why is color important to your customer? (Select two.)
- A. It is cheaper than mono printing.
- B. It gives businesses a competitive edge
- C. It increases readership by 75%.
- D. It uses less power than mono printing.
- E. It means they can use the universal print driver to its full potential.
Correct Answer: B,D 🗳️
Your customer would like to purchase personal computing products with consistent global configurations, allowing product standardization in up to 151 countries worldwide Which product family should you recommend?
- A. HPProDesk
- B. HP EliteBook Folio 1000 series
- C. HP EliteBook 600 series
- D. HPProBook
Correct Answer: B 🗳️
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