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Free demo, three versions, instant delivery, 365 days of updates, 24-hour after-sales support, and a written refund policy: TestKingsIT is the one-stop service 2026 MB-220 candidates use for Microsoft Dynamics 365 Marketing Functional Consultant preparation.
Microsoft MB-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage marketing channels | 25-30% | - Manage text messages and push notifications - Create and manage marketing emails - Design and publish marketing pages and forms |
| Topic 2: Analyze insights and reports | 10-15% | - Measure campaign performance - Create and interpret reports and dashboards |
| Topic 3: Configure Dynamics 365 Customer Insights β Journeys | 10-15% | - Configure application settings - Configure integration with other services - Configure forms, pages, and templates |
| Topic 4: Manage customer journeys | 20-25% | - Implement automation and branching logic - Test, publish, and monitor journeys - Design and implement journeys |
| Topic 5: Manage segments and preferences | 15-20% | - Create and manage segments - Manage consent and compliance - Manage subscription centers and preferences |
| Topic 6: Manage events and webinars | 10-15% | - Plan and configure events - Integrate with webinar platforms - Manage registrations and attendance |
| Topic 7: Manage leads, contacts, and accounts | 1-5% | - Create and manage records - Implement lead scoring and qualification |
MB-220 Exam FAQ: Professional Answers for Microsoft Candidates
Microsoft Dynamics 365 Marketing Functional Consultant is an official Microsoft certification exam, registered under the code MB-220. Passing it earns the Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate certification, positioned at the Associate level. It also connects to Microsoft Certified: Power Platform Functional Consultant Associate. Professional work increasingly demands professional proof, and this exam supplies exactly that.
The Microsoft Dynamics 365 Marketing Functional Consultant exam contains 40-60 questions to be answered within 120 minutes. The candidates who struggle most are rarely the least knowledgeable; they are the least rehearsed at time allocation. Practice full timed sessions in the TestKingsIT engine, learn to flag and move on, and the official clock becomes a familiar companion instead of a threat.
Microsoft Dynamics 365 Marketing Functional Consultant requires 700/1000 to pass, and official registration costs $165 USD. Since a retake bills the full $165 USD again, confirming readiness first is simply good economics. Run repeated scored sessions with the TestKingsIT practice tests and schedule the exam once the passing line sits comfortably below your typical result.
Recommended: Exam PL-200: Microsoft Power Platform Functional Consultant; experience with Dynamics 365 marketing applications
Vendor policies do change, so verify the current requirements before you register via the official exam page.
Sign-up for Microsoft Dynamics 365 Marketing Functional Consultant is handled through the official channels below.
For your planning: the exam is delivered Online proctored or onsite at authorized test centers.
Microsoft recommends the following training for Microsoft Dynamics 365 Marketing Functional Consultant candidates.
Round out any training with the 250 practice questions in the TestKingsIT MB-220 package, because applied repetition is what turns coursework into a passing score.
Yes. TestKingsIT offers a free demo of the Microsoft Dynamics 365 Marketing Functional Consultant questions as part of its pre-sale service, so you can evaluate quality before choosing among the three versions. After purchase, updates are free for 365 days, and when your product expires you can extend the update service at a 50% discount.
A 100% money-back guarantee protects your purchase under clear conditions. Take the Microsoft Dynamics 365 Marketing Functional Consultant exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may also choose an exchange: two other exam products of equal value, free, with the update service on your original purchase kept.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, available 24 hours. Installation is unlimited across your computers.
Microsoft Dynamics 365 Marketing Functional Consultant covers 7 official domains. The largest include Analyze insights and reports (10-15%), Manage customer journeys (20-25%), and Manage leads, contacts, and accounts (1-5%). The full breakdown is in the topics section above; review it first and your study plan practically writes itself.
Microsoft Dynamics 365 Marketing Functional Consultant Sample Questions:

You have created an email message and believe that you are ready to go live.
Before doing so, you want to Check for Errors in the designer.
Which items are optional or required in order to pass the error check test? To answer, drag each answer option on the left to the appropriate item on the right. Each answer option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/email-check-golive
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You have created a lead scoring model for a marketing effort. The lead scoring model has 3 grades: Cold, Warm and Hot.
After a week you notice that no one has received any scores from your model.
Solution: You click the Go Live button.
Does this resolve your issue?
- A. No
- B. Yes
Correct Answer: B π³οΈ
Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).
The legal department in your company indicates that new contacts 'cannot' receive commercial tagged emails unless they opted in to receive them.
As part of the onboarding journey for new customers, you send a transactional email requesting that the customers opt in and informing them of the new privacy policy.
You need to be sure that you can send out the opt-in message without sending accidental commercial messages.
What do you need to set as default values on the preference attributes on a contact?
- A. Bulk email is set to Allow.
Email is set to Do not allow. - B. Bulk email is set to Allow.
Email is set to Allow. - C. Bulk email is set to Do not allow.
Email is set to Allow. - D. Bulk email is set to Do not allow.
Email is set to Do not allow.
Correct Answer: D π³οΈ
You are a marketer with Contoso. You are preparing an email message that will be attached to a journey for contacts that live in Washington State and have recently looked at your product page for lawn furniture.
While going live with the message, you receive a warning that the message is too large.
Which action can you take to remove the warning?
- A. Make the message size less than 256 kb.
- B. Make the message size less than 100 kb.
- C. Make sure that the message has no more than 1000 characters.
- D. Make the message size less than 128 kb.
Correct Answer: D π³οΈ
Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).
You are working on marketing page templates
You want to make it easier for marketing users to filter the best matched template from the template gallery.
Which two attributes can you use to categorize the templates? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A. Orientation
- B. Visual style
- C. Market type
- D. Brand
Correct Answer: B,D π³οΈ
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