Exam Name: Microsoft Dynamics 365 for Retail
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365
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Reference: https://www.microsoft.com/en-us/learning/exam-mb6-897.aspx
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Exam MB6-897: Microsoft Dynamics 365 for Retail
Candidates for this exam are Microsoft Dynamics 365 partners who set up and use the application functionality in Microsoft Dynamics 365 for Retail and provide support for the application.
Candidates typically have a strong understanding of retail operations and POS, and experience deploying, maintaining, and using Microsoft Dynamics 365 for Retail.
Part of the requirements for: none
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These are following steps for registering the MB6-897 exam. Step 1: Visit to Microsoft Exam Registration Step 2: Signup/Login to MICROSOFT account Step 3: Search for MICROSOFT MB6-897 Certifications Exam Step 4: Select Date and Center of examination and confirm with payment value of $165
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Microsoft MB6-897 Exam Reference
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Microsoft MB6-897 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage retail operations | 15-20% | - Monitor and troubleshoot connectivity - Process returns, RMA, and inventory - Manage store operations and workflows - Configure Commerce Data Exchange |
| Set up and configure Point of Sale (POS) | 10-15% | - Configure POS terminals and hardware - Create screen layouts and button grids - Set up barcodes, labels, and printing - Configure payment methods and operations |
| Set up and configure products | 15-20% | - Manage pricing, discounts, and promotions - Set up inventory and vendor links - Define product parameters and attributes - Build category hierarchies and catalogs |
| Conduct retail activities | 25-30% | - Perform POS transactions and customer service - Manage loyalty programs and gift cards - Process orders and fulfillment - Handle sales analytics and reporting |
| Set up and configure organizational parameters | 20-25% | - Model an organization and hierarchies - Configure retail parameters and workflows - Implement security and address books - Manage retail channels and integration |
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