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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which IT activities are supported by the BSM Application Performance Management Solution? (Select two.)

A) providing proactive policy enforcement and compliance reporting
B) providing alerts to system abnormalities and events before they cause an outage
C) providing faster server provisioning time
D) providing end-user monitoring to track business service levels
E) providing cross-domain visibility of IT infrastructure events to remove duplication

2. From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?

A) Are you able to monitor native iPhone Mobile applications end-to-end?
B) Does duplication of error tracking efforts slow the time to resolve problems?
C) Do you know when an application or service will be ready for deployment into the production environment?
D) How are you tracking financial expenses in a siloed infrastructure?

3. What is the most correct value proposition for HP Software's BSM Application Performance management Solution?

A) It enables IT organizations to enhance network performance and availability while improving resource utilization and provides secure, compliant networks, while meeting SLAs and containing costs.
B) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
C) It consolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
D) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.

4. Where can you find license SKU and pricing information for HP BSM Network Management?

A) Sales Awareness Webinars
B) BSM datasheets
C) Pricing Guides on HP Partner Central
D) www.hp.com/software

5. Which statement best links a customer problem to a solution capability for Application Performance Management?

A) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
B) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C) Problem; how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
D) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Run-time Service Model (RTSM)

Solutions: