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BlackBerry 10 Support Specialist Sample Questions:

1. A user would like to restore data to their device using BlackBerry Link. How can this task be accomplished?

A) Connect the device, click on settings, click on the device, click restore now.
B) Click on the device via the arrow, click restore.
C) Connect the device, click on the device via the arrow, click restore.
D) Click on settings, click on the device, click restore.

2. Which of the following can be used to secure or wipe data on a misplaced BlackBerry device?

A) BlackBerry Web Desktop Manager
B) BlackBerry Desktop Manager
C) BlackBerry Administration
D) BlackBerry Resource Kit

3. Which of the following is NOT a capability of BlackBerry Link?

A) Software updates
B) Bluetooth Media Sync
C) NFC Media Sync
D) Backup device data

4. What are the categories of files that are available to be synchronized automatically between a BlackBerry 10 (BB10) smartphone and the user's computer using BlackBerry Link?

A) Work. Personal, Encrypted
B) Music, pictures, Videos
C) Music, pictures, Videos, Documents
D) Work. Personal

5. A user is experiencing difficulty activating a second device using BlackBerry@ Web Desktop Manager. What should be checked in BlackBerry Administration Console to ensure a second device can be activated?

A) License limit
B) BlackBerry Controller
C) Email profile
D) Enterprise Proxy

Solutions: