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BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following is a valid way to delete user installed applications?

A) Connect the BlackBerry 10 (BB10) Device using USB and use the BlackBerrylinkto delete applications.
B) Use the BlackBerry Link to delete applications using the Wi-Fi link.
C) Tap and hold on any application on the home screen to be able to delete or move an application.
D) Use the BlackBerry Desktop Manager to delete applications.

2. What happens when a user activates a Playbook in addition to a smartphone on the BlackBerry Device Service (BDS)?

A) The smartphone has a popup to choose the device to continue communication with the BDS.
B) The devices with the most memory free will stay enabled, and the other devices are disabled from the BDS automatically.
C) Both the Playbook and the smartphone will continue to work since the BDS supports multiple devices per user.
D) The smartphone stops communication with the server

3. All users are no longer able to activate using their Username. Activation Password and SRP. However they are able to use a Fully Qualified Domain Name of the BlackBerry Device Service (BDS). What setting in BlackBerry Administration Service (BAS) would be the most likely cause of this issue?

A) Proxy profile is configured to use VPN incorrectly
B) BlackBerry Dispatcher is configured with an Enterprise Proxy
C) Allow activation information to be emailed is set to no
D) Allow activation over BlackBerry infrastructure set to yes

4. A user receives a new BlackBerry and can no longer use the Hands Free option in their car. Which of the following connections would allow this user to connect a BlackBerry to the software in a car?

A) Media Sharing
B) Accounts
C) Security and Privacy
D) Bluetooth

5. The standard battery that comes with the BlackBerry 10 (BB10) handheld can be charged through which one of the following types of cables?

A) Micro USB
B) Mini USB
C) Micro HDMI
D) AC Power Adapter

Solutions: