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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

Question 1

Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?

A. Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.
B. Through a separate hidden workspace.
C. House all acquisition related channels in a global workspace and make all channels private.
D. Through multi-workspace channels.

Question 2

You are holding a discovery session with your client and they mention they have several big initiatives in the next month, so that it may be difficult for all employees to participate in pre-scheduled training activities.
Which two methods of delivery are best for your client's learning experience?

A. Live training
B. Leadership Ask Me Anything (AMA) Session
C. Customer story
D. Videos
E. Documentation

Question 3

Your client has a requirement of automatically signing users out of desktop and mobile instances of Slack every 30 days.
What settings should you recommend they have in place?

A. Enable session duration in org SSO settings to have a session duration of 720 hours.
B. Enable session duration in org security settings to have a session duration of 30 calendar days.
C. Enable session duration in org security settings to have a session duration of 720 hours.
D. Enable session duration in org SSO settings to have a session duration of 30 calendar days.

Question 4

Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?

A. Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
B. Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.
C. Host three sessions at various times of the week prior to the March 1st launch.
D. Host three sessions to accommodate various time zones throughout the week of March 1st.

Question 5

You are designing a learning session for your client. Your client counterpart has asked that you ensure learners are able to use threads and emoji reactions while working in Slack.
Based on Slack's experiential learning approach, what is the best option to ensure your attendees are able to perform these activities after the session?

A. Test your attendees with multiple choice questions about threading and emoji reactions.
B. Set aside time in the session to practice threading and emoji reactions live.
C. Include a screenshot of threads and emoji reactions on your slides.
D. Ask your attendees to read about threading and emoji reactions in the Slack Help Center after the session.

Solutions: