Exam Name: Salesforce Certified Administrator
Certification Provider: Salesforce
Corresponding Certification: Salesforce Certified Administrator
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- Total Questions: 153
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ADM-201 PDF Practice Q&A's
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- Total Questions: 153
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Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales and Marketing Applications | 12% | |
| Configuration and Setup | 20% | |
| Service and Support Applications | 11% | |
| Data and Analytics Management | 14% | |
| Object Manager and Lightning App Builder | 20% | |
| Workflow / Process Automation | 16% | |
| Activity Management and Collaboration | 7% |
ADM-201 Exam Facts: Simulator, Companies and Formats
- Sales and Marketing Applications (12%)
- Data and Analytics Management (14%)
- Object Manager and Lightning App Builder (20%)
Salesforce Certified Administrator Sample Questions:
DreamHouse Realty has an approval process. A manager attempts to approve a record but receives an error.
What should a Platform Administrator do to troubleshoot this issue?
- A. Review the page layout to ensure the fields updated in the process are visible.
- B. Add a delegated approver for the next approver in the process.
- C. Check if the user in the next approver is inactive or missing.
- D. Update the field-level security to view on fields that are updated in the process.
Correct Answer: C 🗳️
Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).
Cloud Kicks wants to ensure that every client has support based on the level of service that has been agreed on in the sales cycle. There are tiers to this support model, Gold, Silver, and Bronze. What should a Platform Administrator create to ensure that this is part of every client's account once they become a client?
- A. Email to Case for each service level
- B. A flow to assign Entitlements
- C. Case Assignment Rules for each client
- D. Routing Configuration for each client
Correct Answer: B 🗳️
Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).
When a qualified lead is converted, what happens to its related records?
- A. Open activities only are attached to the resulting contact, account, and opportunity records.
- B. Campaign history is attached to the resulting contact, account, and opportunity records.
- C. All activities are attached to the resulting contact, account, and opportunity records.
- D. Records from custom objects are attached to the resulting contact, account, and opportunity records.
Correct Answer: C 🗳️
Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).
A sales rep typically has several open opportunities for each of their accounts. Which tool should a Platform Administrator suggest to the sales rep to obtain the total number of accounts associated with open opportunities in a report?
- A. Report Filter
- B. Group Rows
- C. Bucket Column
- D. Unique Count
Correct Answer: D 🗳️
Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).
Ursa Major Solar (UMS) wants a place within Salesforce to discuss sensitive records. UMS would like to be able to add new members but does not want non-members to be able to see any information about the forum.
What should a Platform Administrator configure to achieve this?
- A. Chatter Private Group
- B. Chatter Unlisted Group
- C. Private Chatter Channel
- D. Chatter Public Group
Correct Answer: B 🗳️
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