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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Topic 2: Program and Service Delivery | 18% | - Case management and client services
|
| Topic 3: Data Management and Quality | 15% | - Duplicate management and data cleaning
|
| Topic 4: Nonprofit Success Pack Overview and Architecture | 15% | - NPSP core components and data model
|
| Topic 5: Fundraising and Donation Management | 22% | - Gift management and acknowledgement
|
| Topic 6: Solution Design and Implementation | 20% | - Deployment and change management
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nonprofit using Salesforce configured with Person Accounts has recently installed NPSP into its org.
Which two configurations should a consultant set to ensure that Person Accounts and NPSP can coexist?
Choose 2 answers
A) Create a validation rule to prevent the creation of Person Accounts.
B) The Household record type in NPSP Settings is different than the Person Accounts record type.
C) The default record type for profiles of any user who converts leads is different than the Person Account record type.
D) Remove permissions to Person Accounts for all profiles except System Admin.
2. A system admin uploaded a .CSV file using the Data Import Wizard with the NPSP Data Importer. The Mailing Street address field was mapped, but the admin noticed the field was Wizard on all of the records after the import completed.
What is a likely cause?
A) The mapped Salesforce ID was inappropriate for the record type.
B) There were validation rules for the missing field.
C) There were more than 65 columns in the CSV file.
D) The column contained incomplete data.
3. A nonprofit needs to load approximately 3 million records into Salesforce.
Which API will load the data in the most efficient manner?
A) Bulk API
B) Streaming API
C) SOAP API
D) REST API
4. A nonprofit is using Nonprofit Cloud Case Management. Case managers need to share the initial, midterm, and final client assessments; updates or notes on the client; and pertinent alerts about the client with other staff within the nonprofit who also provide services to the client.
Which two approaches should a consultant recommend to meet the requirement?
Choose 2 answers
A) Create a Public Group of staff that need access to this information.
B) Create Sharing Rules for Assessments, Client Notes, and Client Alerts that share these with the public group.
C) Create a Private Group of staff that need access to this information.
D) Create a permission set that grants Read/Write access to Assessments, Client Notes, and Client Alerts objects.
5. A nonprofit wants to present active volunteer sites on a map which should be visible without logging in.
Which tool would support this requirement?
A) Custom Report
B) Tableau Public
C) Tableau CRM
D) Custom Dashboard
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A,B | Question # 5 Answer: B |
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