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IBM M9560-727 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cloud Service Orchestration & Automation | 15% | - IBM cloud orchestrator capabilities - Competitive differentiation and customer benefits - End-to-end service delivery automation |
| Topic 2: Operations Insight & Analytics | 20% | - SmartCloud Analytics: Predictive Insights, Log Analysis, Search - Root cause analysis and operational intelligence use cases - Netcool Operations Insight features and licensing |
| Topic 3: IBM Cloud & Service Management Portfolio Overview | 25% | - Hybrid cloud and service management positioning - IBM Smarter Infrastructure value proposition - Cloud infrastructure and service management market trends |
| Topic 4: Application Performance Management (APM) Solutions | 25% | - IBM APM portfolio editions: Entry, Advanced, Premium - Monitoring capabilities: OS, databases, cloud, mobile, modern languages - Deployment models: On-premise, SaaS, hybrid |
| Topic 5: Endpoint & Mobility Management | 15% | - Security, compliance, and patch management - IBM Endpoint Manager (BigFix) lifecycle management - Sales models and customer value drivers |
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
Question 1
IBM Cloud Solutions offer state of the art modular capabilities for:
A. Patterns and Images
B. Heterogeneous server, networking, storage & middleware
C. Homogeneous server, networking, storage & middleware
D. For Public clouds only
Question 2
The organizations that receive the highest value from our endpoint and mobility management solution(s) display which of the following characteristics?
A. Compliance requirements -need to prove compliance with specific government regulations (e.g. HIPAA. PCI) and IT standards and policies; security compliance; license compliance, audits.
B. Multi-platform environments-desktops, laptops, servers, point-of-sale/embedded; Windows, UNIX, Linux, Mac. iOS, Android.
C. All of the above
D. Organizations with multiple locations, large quantity of remote or mobile computers or distributed servers.
Question 3
Which of the following is a 'good' example of how Predictive Insights can help customers?
A. When the customer needs to optimize resource deployment with what-if and best fit planning tools.
B. Intermittent outages where traditional performance management tools have been unable to identify root cause.
C. Where Insight packs are available to isolate problems faster by bringing relevant unstructured data into problem investigations.
Question 4
The new IBM lightweight agents are designed to provide a monitoring service, why is that important?
A. Because application stakeholders have application health dashboards no matter where the application is running
B. All of the above
C. Because traditional agents installed on physical servers cannot usually be installed in Public Clouds
D. Because these agents may be installed on-premise, in private clouds or in public clouds
Question 5
Why IBM's SCI Analytics portfolio?
A. Built on IBM's Big Data platform
B. It is extensible through Insight packs
C. All with a common interface with a cohesive set of capabilities
D. All of the above
E. Three key capability areas, predict, search, and optimize.
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: D |
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