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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. What happens during the design phase of the systems development life cycle (SDLC)?

A) Full descriptions of the desired features and operations of the system are established.
B) End-user business requirements are identified, and project goals are refined into defined functions and operations.
C) Requirements from business stakeholders and subject-matter experts are identified.
D) A high-level strategy and goals for an intended project are established.

2. How can a chief information officer (CIO) become a transformational leader?

A) By driving innovation and business growth
B) By focusing on maintaining existing systems
C) By overseeing non-technical business functions
D) By prioritizing operational stability and change

3. Which business impact is attributed to the creation of a knowledge-dependent global society from growth in information industries?

A) Information of Everything
B) Autonomous agent
C) Ambient digital experience
D) Virtual assistant

4. Which feature of a customer relationship management (CRM) system allows sales representatives to track the progress of potential deals?

A) Sales performance metrics
B) Customer segmentation
C) Sales tracking
D) Customer asset tracking

5. Which hardware component controls and carries out operations within a computer system?

A) Random access memory
B) Processor
C) Hard drive
D) Graphics card

Solutions: