Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
Certification Provider: ISQI
Corresponding Certification: iSQI Software Testing & Quality
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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Usability Testing | - Test Planning
|
| Topic 2: Basic Concepts | - Fundamentals
|
| Topic 3: Roles and Responsibilities | - Stakeholder Collaboration
|
| Topic 4: Risks in Usability, User Experience and Accessibility | - Typical Risks
|
| Topic 5: Usability and Accessibility Standards | - Usability Standards and Manufacturer Guidelines
|
| Topic 6: User Surveys | - Survey Techniques
|
| Topic 7: Usability Reviews | - Introduction and Approach
|
| Topic 8: Selecting Appropriate Methods | - Method Selection
|
Preparing for CTFL-UT with Feedback That Corrects You
- Usability Reviews ()
- Risks in Usability, User Experience and Accessibility ()
- Usability Testing ()
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions
- A. iii, iv & v are true, i & ii are false
- B. i, ii & v are true, iii & iv are false
- C. ii, iv & v are true, i & iii are false
- D. ii & iv are true, i, iii & v are false
Correct Answer: C 🗳️
Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).
Which of the following is the best description for a usability test session?
- A. A document specifying a sequence of actions for the execution of a usability test.
- B. A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
- C. A black-box test technique in which test cases are designed to execute usability scenarios.
- D. A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.
Correct Answer: D 🗳️
Explanation: Only visible for TestKingsIT members. You can sign-up / login (it's free).
Which of the following statements about usability test scripts is wrong?
- A. It is a checklist used by the moderator of a usability test.
- B. It contains pre-session interview questions.
- C. It contains answers to the test questions.
- D. It contains post-session interview questions.
Correct Answer: C 🗳️
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A large customer complained that a business application developed by your company sometimes transfers the wrong amount of money to clients, although there are no complaints of the actual users. The expected amount differs from the actually transferred amount by a factor of 10 or 100. After analyzing the log files, you found out that the application itself works fine. The problem seems to be caused by confusing text fields and labels for the decimal place, leading to user errors.
Which usability risk should be reasonably addressed for the next release?
- A. Users buy the software product but repeatedly need to call support because they don't understand how to use it
- B. Users resist using a software product which is essential for their daily work because it lacks usability
- C. Increased liability through risk to financial loss caused by a poorly designed or deceptive user interface
- D. Users won't buy or use the software product because it lacks effectiveness, efficiency or satisfaction
Correct Answer: C 🗳️
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