Exam Name: HCSP-Presales-Service(AICC) V1.0
Certification Provider: Huawei
Corresponding Certification: Huawei-certification
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Huawei H21-117_V1.0 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: AICC Product Knowledge | 30% | - Hardware and software specifications - Deployment modes and compatibility - Core product functions and features |
| Topic 2: Latest Technologies and Trends | 10% | - Cloud-based and hybrid deployment trends - AI and intelligent application in contact center |
| Topic 3: Presales Design and Solution | 25% | - Capacity planning and sizing - Network and security design - Requirement analysis and solution design |
| Topic 4: Sales and Delivery Support | 15% | - Product demonstration and technical exchange - Proposal preparation and quotation - Project delivery and service support |
| Topic 5: AICC Solution Overview | 20% | - Basic concepts and value of AICC - Application scenarios and industry solutions - Architecture and components of AICC |
Preparing for H21-117_V1.0 with TestKingsIT: What to Know
- Sales and Delivery Support (15%)
- AICC Product Knowledge (30%)
- Presales Design and Solution (25%)
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