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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which tool should be used to reduce conflicts within the SCN?

A) Line Renumber
B) Extension Renumber
C) MSN Configuration
D) Unique User Names Tool

2. When implementing a fully integrated multi-site network using only IP500s, which licenses will be required to be on all sites?

A) IP500 IP Office Multi-Site Network (MSN)
B) Preferred Edition - Messaging
C) IP500 Voice Networking Channels
D) Advanced Small Community Networking (SCAN)

3. A customer wants all incoming calls routed to the Embedded Voicemail (EVM) auto attendant call flow named AutoAtt. What will satisfy this requirement?

A) For the ARS, leave the Incoming Number field blank and in the Destination field select AutoAtt from the drop down list options.
B) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select VM:AutoAtt from the drop down list options.
C) Create a hunt group called AutoAtt and use hunt group AutoAtt as the Destination field of the Incoming Call Route.
D) For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select AA:AutoAtt from the drop down list options.

4. An error appears while testing the IP Office VoiceMail database integration.
What are two Avaya resources you can access before escalating the problem to Avaya? (Choose two.)

A) Ethereal data traces
B) Help button on Monitor
C) IP Office Knowledge Base Web Site
D) Log into support.avaya.com web site and check on the "InSite" field
E) System Status Support tool

5. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) None
B) QSIG-A
C) IP Office SCN
D) QSIG-B
E) H.450

Solutions: