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IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A program manager is helping an organization optimize their BPM development practices. After talking with the development leads of a number of projects, the program manager suspects that there is a lot of duplication of effort between the projects. What is the first thing the program manager should recommend to reduce this duplication of efforts?

A) Create an enterprise model.
B) Create a catalog of service interfaces.
C) Create a common taxonomy of BPM projects.
D) Create a centralized repository for all BPM artifacts.

2. The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft an offer for employment? What feedback should the program manager give on the user story?

A) It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.
B) It is a good user story because it leaves out all implementation details as to how the work will actually get done.
C) It is poorly written user story because it documents what the user needs to do.
D) It is a poorly written user story because it specifies implementation details.

3. When documenting an activity in a business process, the BPM Analyst will record the business objects used by that activity. How will the BPM Analyst document the business objects used (or created) by that activity?

A) process activity steps
B) process activity inputs and outputs
C) process variable types
D) process participant requirements

4. A novice BPM analyst is capturing user stories for a company's marketing campaign process. Which best practice should the program manager recommend to the BPM analyst?

A) Capture use cases only if they are simple.
B) Have the developers write user stories.
C) Create a series of wire frame models.
D) Focus on participants, their actions and sequence of activities.

Solutions: