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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. A customer is considering a refresh of the devices used by their employees and asks you about adding HP Care Packs for these devices.
What is an important consideration that you should discuss with this customer?

A) HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.
B) An HP Care Pack covers devices that are in good working condition; the HP Post Warranty Service covers devices that are no longer in good working condition.
C) The HP Post Warranty Service can be purchased for HP devices up to a year after the Care Pack has expired.
D) An HP Care Pack does not cover a device if the Care Pack was not bundled with the purchase of the device.

2. What coverage does HP Post Warranty Service provide?

A) Additional 12 months based on the product's base warranty or extended warranty
B) Extension beyond 12 months if needed
C) No-cost device repairs made with certified HP parts
D) Access to Level 2 help desk technicians

3. An HP Power Services Partner needs to prepare a proposal for a customer interested in HP Lifecycle Services.
The customer has specific considerations and has asked the Partner to prepare separate proposals based on different variables.
What should the Partner use to create a business case for this customer?

A) A virtual reality (VR) environmental demo
B) Al-based insights on the customer's industry available from HP TechPulse
C) HP presentation materials at HP Sales Central
D) The Value Management Office tool at ecosystems.US

4. What advantage do HP Imaging and Application Services offer customers?

A) HP PCs arrive at the customer's site preconfigured with apps designed to handle the toughest projects, including gaming and printing.
B) One-touch configuration systems allow for customer customization of their new devices after delivery and installation.
C) Customers can opt in to the HP Planet Partners recycling program, which provides onsite collection of discarded paper and printer cartridges.
D) Systems are configured during the build process and arrive onsite ready to use, tailored to customer needs.

Solutions: