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Avaya 21450T Exam Syllabus Topics:

Avaya Aura Communication Manager Administration Online Test R8.1 Sample Questions:

1. Which ACD feature when activated will temporarily stop calls being routed to that agent?

A) PAUSE_ BREAK
B) TIME_ OUT
C) TEMP_ OFFLINE
D) AUX-WORK

2. In order to record Meet-me announcements from a station, what does the station require?

A) the "Allow Recording" field set to Y on the Station form
B) a COS with Console Permissions enabled
C) Feature button assigned with " rec-annc"
D) a COR with calling restrictions = None

3. Which reset level reloads call processing translations into memory?

A) 3
B) 4
C) 1
D) 2

4. Which command is needed to verify an Enhanced Call Forwarding destination?

A) change station xxxx
B) status station xxxx
C) display station xxxx
D) edit station xxxx

5. Each entry on an Abbreviated Dialing List can have how many characters?

A) 28
B) 16
C) 24
D) 15

Solutions: